Personal Data Collection Statement
This statement aims to explain how LuckySIM collects, uses, and protects your personal data during the real-name registration process for SIM cards. Please read the following to understand how we handle your personal data.
1. Purpose of Data Collection
According to the regulations of the Hong Kong Special Administrative Region Government, we need to collect your personal data for the real-name registration of SIM cards. This data will be used for the following purposes:
- To register and verify your identity
- To comply with legal and regulatory requirements
- To ensure the security and legality of our services
The provision of personal data in the process of your real-name registration process is voluntary. If you do not provide sufficient information, LuckySIM may not be able to process your registration.
2. Types of Data Collected
During the real-name registration process, we will collect the following personal data:
- Name
- Identity card or passport number
- Date of birth
- Photos of identity documents
3. Use of Data
We will use your personal data for the following purposes:
- To verify your identity to complete the real-name registration
- To update and manage your account information
- To report and submit necessary information to relevant authorities
- To ensure the security and legality of our services
4. Confidentiality and Security of Data
We are committed to keeping your personal data confidential and will take appropriate technical and organizational measures to prevent unauthorized access, use, or disclosure. Only authorized persons will have access to your personal data, and they are required to keep the data confidential.
5. Classes of Transferees
The personal data provided in the real-time registration process may be disclosed to our service providers for the purposes mentioned.
6. Disclosure of Data
We will not disclose your personal data to third parties unless we have your consent or are required by law. However, we may disclose your personal data in the following circumstances:
- To comply with laws, regulations, or court orders
- For any other legitimate purposes as may be required, authorized, or permitted by law for the government bureaux, departments, and regulatory agencies.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. The deregistered SIM cards will maintain the related personal data for a period of one year before deletion.
8. Access to Personal Data
You have the right to request access to and correction of your personal data. Your right of access includes the right to obtain a copy of your personal data provided in the real-name registration process subject to payment of a fee.
9. Enquiries
Enquiries concerning the personal data collected by means of the real-name registration process, including making of access and corrections, please contact us at:
Phone: (852) 3188 2226
Email: cs@luckysim.com.hk
We reserve the right to update this statement at any time. The updated version will be uploaded to our website and will take effect immediately.